Introduction Adell Designs and Go Designs. We are committed to protecting the privacy and personal information of our customers, suppliers, employees, and website users. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa. By engaging with our services or visiting our website, you agree to the practices described in this policy.

WHAT TYPE OF INFORMATION DO YOU COLLECT?

We collect the following types of personal and business information where necessary: Contact Details: Name, email address, phone number, postal address. Business Details: Company name, VAT number, registration number. Order Information: Product preferences, order history, delivery instructions. Payment Information: Banking or billing details (only when required for transactions). Digital Information: IP address, browser type, cookies, usage data (when visiting our website).

HOW WE COLLECT INFORMATION

We collect personal information in the following ways: Directly from you when you contact us, place an order, or sign up for updates through our website when you browse, fill out contact forms, or make an online request.

WHY DO YOU COLLECT SUCH PERSONAL INFORMATION?

We use your personal information to: Process and fulfill print orders or service requests. Provide accurate quotes and delivery information. Communicate with you regarding your order, inquiries, or feedback. Improve our services and understand customer preferences. Comply with legal obligations and financial regulations. We only process information that is relevant, necessary, and lawful.

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers or subcontractors for: Deliveries and courier services, Payment processing, IT and systems support, Legal or regulatory compliance (when required). All third parties are contractually bound to protect your information and use it only for the purposes we specify.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

DATA STORAGE AND SECURITY

We store your personal data securely using physical, electronic, and procedural safeguards. These include: Password-protected systems. Secure servers and firewalls. Limited access to authorised personnel only. We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

YOUR RIGHTS UNDER POPIA

You have the right to: Access the personal information we hold about you. Request corrections or updates to your information. Withdraw your consent where processing is based on consent. Lodge a complaint with the Information Regulator if you believe your rights are being violated. To exercise your rights, please contact us using the details below.

DISCLOSURE

We may disclose your personal information if we are required by law to do so.

COOKIES AND WEBSITE TRACKING

Our website may use cookies to enhance your user experience and track site usage statistics. You can disable cookies through your browser settings, although this may affect certain website features.

PRIVACY POLICY UPDATES

Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The latest version will always be available on our website.

Contact Us if you have any questions about this Privacy Policy or how your information is handled.

If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at:

Adell Designs Co (Pty) Ltd
68 Church Street
Bredasdorp,

7280

Western Cape

South Africa

Email: designsadell@gmail.com